Here at Secure Haven, we are extremely aware of families’ concerns regarding the coronavirus pandemic and the impending effects. As ever, we will always be transparent and honest in our approach to providing information regarding funeral services.

Please feel rest-assured that we have worked hard to implement all the necessary protocols within our facility, as well as when we go out into the community. All our staff have been briefed accordingly to adhere to our preventative guidelines. Please forgive us if we don’t greet you in our usual manner, as we’re limiting personal contact in order that we can continue to best serve you.

If contacting Secure Haven Funeral Directors to inform us about the loss of your loved one, we will request as to whether the deceased or your family have had any symptoms of coronavirus, so that we may respond appropriately.

In these instances, we will follow guidelines set out by the Government when attending to the deceased. Suitable PPE (Personal Protective Equipment), including face masks, gloves, protective eyewear and overalls, will be worn to protect both ourselves and your family members whist in attendance, and we will continue to uphold the dignity of loved ones at all times.

Suitable hand-washing facilities, sanitisers and paper towels are on-hand at our facility on Hospital Approach, Broomfield and we would invite all visitors to follow the usual guidelines of hand cleaning on arrival and departure.

We are more than happy to be contacted to discuss any concerns that our wonderful community and families may have, and to discuss the funeral options available.

As we will likely follow the directives of other countries that have been affected the coronavirus (covid-19), it appears that the type of funerals available may also be affected over time. In this case, we are seeing a directive towards a non-attended, or direct funeral, being both preferable and, in some cases, the only option available.

Secure Haven Funeral Directors are the leading providers of bespoke funeral packages for Chelmsford, Essex. Our non-attended direct cremation Honesty Package, at £995, enables us to take care of your loved one with the same dignity and respect as any other funeral package. We can also offer a webcam for service funerals, where attendance may be limited.

If you are unable to visit in person to arrange a funeral, due to isolation, we can accommodate face-to-face arrangements via Facetime or WhatsApp. Modern technology will help to keep our services personal wherever possible.

At Secure Haven, we all understand the distress that the coronavirus is having on the local Essex community and the nation overall. With families and children of our own, we will always be at the forefront of our profession.


 

Click here to read our Government guidelines set out to all UK funeral directors