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01245 377 077

24hrs: 07436 531 884

Email: support@securehaven.co.uk

No.1 Hospital Approach Broomfield Chelmsford Essex CM1 7FA

Monday 27th July 2020

“It was a privilege to care for baby Ruben” – Cheryl Yarwood at Secure Haven

Here at Secure Haven we understand that arranging a funeral service for your baby is one of the most traumatic things a parent will ever have to go through; it is a heartbreak that no parent can prepare for. We hope the information on this page is useful to you.

In 2019, the Children’s Funeral Fund for England was put in place to help parents with the cost of their child’s burial or cremation. The scheme is available regardless of a family’s income and will cover costs for children under the age of 18 and stillbirths after the 24th week of pregnancy. The fund helps parents pay for the burial or cremation, the cost of a doctor’s certificate as well as the coffin, shroud, or casket (up to a cost of £300). If you choose to use a funeral director, you do not need to submit any claims yourself.

While nothing can ever remove the pain that bereaved parents experience, Secure Haven promises to do everything in our capability to ease the process and help you prepare a fitting funeral service to say goodbye to your cherished loved one.

The arrangements that you choose to make for your baby’s funeral are very personal. Secure Haven will support you every step of the way and we will help you with all your decisions so that you have a ceremony personal to you and your family.

It was a privilege to care for baby Ruben in Chelmsford recently and here are a few words of kindness from the family to Secure Haven:

       “To Cheryl, I’ll forever be grateful that we were recommended Secure Haven for our little Ruben’s funeral. The care you gave was outstanding – you asked about Ruben, showed compassion, were so patient with us and helped us create the most beautiful service for our son.

       You also arranged everything so quickly which, for us, helped with the pain of waiting for Ruben’s funeral. Having urns and details of precious jewellery shops also helped as you were able to help us with the difficult task of handling his ashes.

       So thank you, thank you for caring for us and our son. Thank you for allowing us to visit our son one last time, you made some of the most difficult days of our lives slightly easier. We hope other families manage to find you should they face the same situation as us.

       Take care, Mitchell and Naomi x”

Contact Secure Haven no matter what time of day, to create a memorial service tailored to your every need.  Secure Haven is happy to discuss any needs you and your family require. Meet in the Broomfield office in Chelmsford or in the privacy of your own home.

Wanda Barnard is an experienced celebrant who can help you create a unique ceremony for your loved one. This includes choosing elements such as what music will be played, any poems or readings you might like – you will be in complete control and Wanda will ensure the funeral is a celebration of your loved one and their life. Call Wanda on 07732113521 or email wanda@gesturesoflovecereonies.com.

Jillian Lambeth is a well-respected celebrant who has many years of experience working with families to create a personal ceremony for their loved one in the way they wish. Please contact the team at Secure Haven for Jillian’s contact details.

Tuesday 23rd June 2020

Funerals Following the Suicide of a Loved One – Helpful Advice

Losing a loved one by suicide is extremely difficult – no one wants to be thinking about making funeral arrangements, as many people who have been bereaved feel alone and isolated during this painful time. 

The team at Secure Haven ensure that you will have our utmost support and compassion throughout your entire journey with us. We will be with you every step of the way. All your decisions will be dealt with sensitivity and respect to make sure that you celebrate the life of your loved one in the manner you wish.

In the present day, there is still a stigma attached to suicide that is rooted in centuries of history. For this reason, it can cause many misplaced feelings of weakness, blame and guilt. The stigma makes it even more difficult for people to seek help when they need it and others from offering support. It can discolour our perceptions, thoughts, and our actions – and we may not always be aware of it.

Whether you are dealing with the loss of a loved one or you know someone who is, it is important to understand that everyone is affected differently. Whilst family and friends are often a wonderful source of support, they can also be a source of tension during this time of complete despair. It is not uncommon for families to struggle to communicate and share how they are really feeling. Remember that everyone has their own way of dealing with the pain and comparing your own way of dealing with the loss of a loved one is only likely to lead to more ache for the both of you.

Secure Haven wants you know that what you may be experiencing is normal and you are not alone. Our services go beyond arranging the funeral as we offer specialised grief recovery and can help direct you to places you can go to for further support. Please see below for more information.

Survivors of Bereavement by Suicide is a national charity that provides dedicated support to adults who have been bereaved by suicide. Follow the link to find out how they can help you or call their national helpline 9am to 9pm, Monday to Sunday on 0300 111 6065.

Wanda Barnard is an experienced celebrant who can help you create a unique and personal ceremony for your loved one. This includes choosing elements such as what music will be played, any poems or readings you might like – you will be in complete control and Wanda will ensure the funeral is a celebration of your loved one and their life. Call Wanda on 07732113521 or email wanda@gesturesoflovecereonies.com.

Jillian Lambeth is a well-respected celebrant who has many years of experience working with families to ensure they celebrate the life of their loved one in the way they wish. Please contact the team at Secure Haven for Jillian’s contact details.

Wednesday 10th June 2020

“My experience with Secure Haven’s Honesty Direct Cremation Package”

Paul tells us about his experience with Secure Haven and their services during his difficult time of losing a loved one…

“Confronted with losing a loved one I then had the job of arranging the funeral. Quite straight forward you would think but not in this case as she clearly said that she did not want a funeral. The thought of people gathering in a crematorium chapel listening to stories and a couple of pieces of music whilst feeling sad and emotional is not how she wanted to be remembered. I mentioned this to a friend who put me in touch with Secure Haven. I went straight to their website to see what they could offer and much to my relief it was exactly what I needed. The clear options offered made what I would normally have prejudged to be a cheap funeral actually turn into a celebration.

I was treated no different than anybody else arranging a full-service funeral. I made the dreaded call to them and was greeted with a friendly and caring voice who invited me in to discuss my requirements. When I mentioned that I was only interested in a direct cremation the commitment from Secure Haven remained the same. I made the appointment and went to see them. 

On entering the building, I was relieved at how nice it was. Not doom and gloom as I was expecting but a welcoming, fresh, modern and comfortable environment. Much to my delight the first question that I was asked was ’tea or coffee?’ This made me relax straight away and once I was invited into the arranging room, I knew I had made the right choice. It was like sitting in a living room. The sofa was comfortable and there wasn’t a desk in sight. Everything felt right.

We discussed the direct cremation option at length and much to my surprise there was nothing to hide. My loved one would be brought into their care as soon as the paperwork was completed and would rest there until the date of the funeral. That put my mind at rest as I didn’t want her at the hospital any longer than was necessary and with the further assurance that she would be in the actual funeral home and not in a separate facility somewhere else, again, put my mind at ease.

The whole service was explained to me, from the veneered coffin, transport to the crematorium, the procedure at the crematorium and everything in between. Secure Haven had nothing to hide and I left there knowing the date, time and Crematorium where the cremation would take place. Another relief was knowing that the Crematorium they use is local in Chelmsford and not hundreds of miles away.

On the day of the cremation I shed many tears. I checked my watch and although a little early in the day, I raised a glass and toasted a farewell to the most wonderful person whom I was so lucky to share my life with.

A few days later we held a celebration of life at a local hall. Many people came and we chatted, laughed, cried, displayed old slides and photos of happy times, and celebrated a life taken too soon.

I carried out her funeral wishes the way she wanted knowing that her dignity and respect was never compromised and I know she would have loved the fact that we celebrated her life with a few drinks and a buffet in the manner that she would have been proud of.” – Paul

Following the announcement by Boris Johnson please be aware of the following restrictions by Chelmsford City Council.

Chelmsford Cemetery and Crematorium Chapel Services.

Crematorium and Burial Services will continue at Chelmsford Crematorium; New Writtle Street, Chelmsford. 

In the context of Public Health England’s, the Government, Federation of Burial and Cremation Authorities and the Institute of Cemetery and crematorium Management advice; the city Council continues its risk based approach to limit and avoid transmission of Corvid 19 virus by limiting attendants at funeral services/gatherings to attendees who are the immediate family: –           

  • Spouse/Partner

  • Parents/Carers

  • Brothers/Sisters

  • Children (and partners)

To further ensure that such social and personal distancing among these family groups can always be observed, it is necessary to also introduce changes to limit capacity and numbers of immediate family attending funeral services, as follows; –

  • Seating within the South Chapel will allow a maximum of 20 people, spaced out to allow appropriate personal distancing with no standing room provided.

  • Seating within the North Chapel will allow a maximum of 10 people, spaced out to allow appropriate personal distancing with no standing room provided.

We are absolutely committed to keeping our most essential services running during the outbreak. We apologise for any inconvenience that these measures may cause, but we feel that it is vital to protect our community from unnecessary travel and social contact, as well as to ensure that the service itself can continue with minimal disruption.  

In addition, we would also like to confirm the following: –

  • Hymn Books are removed from chapels

  • Regular cleaning takes place following each service

  • Please ensure the name of the deceased is visible on the coffin without the need for flowers to be lifted or the coffin to be touched.   (a small discrete name label will suffice we understand it may be difficult create a further name plate).

  • Please advise families that there should be no touching of the coffin.  

  • Curtains will always remain open (avoiding Funeral/chapel staff touching curtains when removing flowers from coffin).

Wednesday 10th June 2020

Secure Haven Funeral Directors (Coronavirus/Covid-19)

Here at Secure Haven we are extremely aware of families concerns regarding the coronavirus pandemic and the impending effects. We will continue to be transparent and honest in our approach to providing information regarding funeral services.

Please feel rest-assured that we have worked hard to implement all the necessary protocols within our facility as well as when we go out into the community. All our staff have been briefed accordingly to adhere to our preventative guidelines. Please forgive us if we don’t greet you in our usual manner, as we’re limiting personal contact in order that we can continue to best serve you.

When contacting Secure Haven Funeral Directors to inform us about the loss of your loved one, we will request as to whether the deceased or your family have had any symptoms of coronavirus so that we may respond appropriately.

In these instances we will follow guidelines set out by the Government when attending to the deceased. Suitable PPE (Personal Protective Equipment) including face masks, gloves, protective eyewear, and overalls will be worn to protect both ourselves and your family members whist in attendance and continue to uphold the dignity of loved ones’ at all times.

Suitable hand-washing facilities, sanitisers and paper towels are on-hand our facility in Broomfield and we would invite all visitors to follow the usual guidelines of hand cleaning on arrival and departure.

We are more than happy to be contacted to discuss any concerns that our wonderful community and families may have and as to funeral options available.

As we will likely follow the directives of other countries that have been affected the coronavirus (covid-19) it appears that the type of funerals available may also be affected over time. In this case we are seeing a directive towards a non-attended, or direct funeral, being both preferable and, in some cases, the only option available.

Secure Haven Funeral Directors are the leading providers of bespoke funeral packages for Chelmsford, Essex. Our non-attended direct cremation Honesty Package at £995 enables us to take care of your loved one with the same dignity and respect as any other funeral package. We can also offer a webcam for service funerals where attendance may be limited.

If you are unable to visit in person to arrange a funeral due to isolation, we can accommodate face to face arrangements via Facetime or WhatsApp. Modern technology will help to try to keep our services personal wherever possible.

At Secure Haven, we all understand the distress the coronavirus is having on the local Essex community and the nation overall. With families and children of our own, we will always be at the forefront of our profession.

Our Government has set funeral directors strict public health guidelines in the care of families and the deceased and at Secure Haven Funeral Directors (SHFD) we believe in transparency so that families are aware of the following protocols when dealing with this scenario should it arise.

Prior to arrival at a private residence, Care Home or Hospice all Secure Haven Funeral Director staff will adhere to the following government guidelines; –

1. All SHFD will be required to wear full personal protective equipment (PPE) prior to entering any residence.

2. Family members will not be permitted to be in the room whist the deceased is being prepared prior to being taken into our care.

3. Due to government guidelines and to protect your family and our staff, all deceased will be placed in a suitable body bag prior to transportation.

4. Unfortunately, and with regret we will be unable to have any physical contact with family members during this procedure however we will be able to reassure family members verbally.

5. We will advise as to the necessary procedures to be undertaken by family, carers or care home staff to reduce and limit any further contamination once the removal has taken place.

6. Your loved one will be transported directly to Secure haven Funeral Directors where they will always be prior to the funeral.

 Contact Secure Haven no matter what time of day, to create a memorial service and life celebration tailored to your every need.

 

Secure Haven is happy to discuss any needs you and your family require. Meet in the Broomfield office or in the privacy of your own home.

CONTACT INFO

No.1 Hospital Approach Broomfield Chelmsford Essex. CM1 7FA

office:   01245 377077

24 hrs:  07436 531884

support@securehaven.co.uk

TESTIMONIALS

” … Thank you so much for all your help and support with my Mother’s Funeral arrangements and the storage of her ashes. Everything went so smoothly and was utterly dignified … “

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