There is no straightforward answer to this question as the steps you must take are different depending on whether the death has occurred in the home, a hospital, care home or Hospice.
If the death occurred in the home, the first thing you must do is call the deceased doctor who will visit to confirm the death. Once this has occurred you can call Secure Haven who will carry out the removal returning your loved one to our chapel or rest.
If the death occurs at a care home, the care home will organise a doctor to confirm the death and once this is done you can contact Secure Haven to arrange for the deceased to be collected.
If the death occurred in a hospice or hospital, the doctor will confirm the death, you will then be able to advise the bereavement officer if the funeral will be burial or cremation and who your preferred funeral director will be. If you choose cremation, medical forms will be completed by two doctors before the deceased is clear for removal.
Once all of this is done you can go ahead and register the death. This must be done 5 days ( 8 for Scotland) after a death has occurred.
If you have anymore questions for the team do not hesitate to call us on 01245377077