On behalf of all our family I wanted to thank you kindly for everything you did regarding the keepsake pebble and arrangements in delivering my father’s ashes to be finally buried in Russia, the land where he was born.
Your expertise, and willingness to help with packaging the ashes in the best possible way for the flight is very highly appreciated! Thank you very much for dealing so gently and sensitively with my father’s ashes, and talking to me soothingly all the time in the process. You and all your team are very professional and kind people with the right attitude for the job that you do.
Notwithstanding my worries including everything at the airport, checks in London and Moscow went well and the understanding of the sensitive issue by the airports authorities. I was not even asked to open the hand luggage, not even speaking about the cardboard box with ashes itself or the onyx urn which I also bought in the U.K. to take with me. So that was a big relief!
My dear father is now resting in piece as where he wanted to be.
Thanks again for all your kind assistance!
With Kind Regards,
Elena Harrison and Family.