On Behalf of Region F members, I would like to express our thanks to you, and your team for not only the most educational tour of your premises and the use of a function room for our meeting but for the hospitality you extended to us.
The system of how safe storage of treasured ashes are received and stored by yourselves in the upstairs room each individually with their own lockers was really educational.
Traceability is clearly evident and the whole process carried out in a very professional manner.
We were amazed at the variety of urns available and the Spiritree which is incredible not only as a remembrance tree but as an environmentally friendly way of deposing of ashes whilst growing new roots.
The silver keepsake jewellery is another area where you are striving to meet the needs of customers in a very personal way and is most welcome.
You were all so good we want to come back! Thank you all so much.
Angela Satterly BIFD Region F Secretary