When A Loved One Dies
Do you know what to do when a loved one dies? Family members face many important tasks and sadly this is needed to be done at a time of personal distress. Secure Haven understand this and we have a detailed check-list to help families register the death and plan for the funeral.
What to do when someone Dies
Death at Home
- Contact your doctor in the first instance at your local surgery
- The doctor will visit to confirm death
- Contact Secure Haven Funeral Directors to carry out the removal back to the Chapel of Rest
Death at a Hospital or Hospice
Once the doctor has confirmed the death, you will be able to advise the bereavement office if the funeral service will be a burial or cremation and who your preferred funeral director is. If cremation, medical forms will be ordered and completed by two doctors before the deceased is clear for removal from the hospital mortuary.
Registration of a death in the district in which it has occurred is required within five days and is by appointment only. The doctor who has certified the death will issue you with a Certificate Cause of Death – you must take this certificate with you to the Registrar. Also, take the medical card and birth certificate, if possible.
To contact the registrar’s central booking system for Essex on 0345 603 7632 to make an appointment at any of their offices. Alternatively you can book online at https://www.essex.gov.uk/Births%20Ceremonies%20Deaths/Deaths/Pages/Registering-a-death.aspx
Contact information for the registrars booking system for Havering on 01708 433481 to make an appointment at any of their offices. Alternatively you can book online at https://www.havering.gov.uk/info/20092/deaths_funerals_and_cremations/487/register_a_death
If you wish to Contact the registrars booking system for Southend on 01702 215009 to make an appointment at any of their offices. Alternatively you can book online at http://www.southend.gov.uk/info/200366/registering_a_death/164/register_a_death
Contact the registrars booking system for Thurrock 01375 372 822 to make an appointment at any of their offices. Alternatively you can book online at https://www.thurrock.gov.uk/deaths-burials-and-cremations/register-death
The Registrar will require the following information from you:
- Full name
- Date and place of birth
- Date and place of death
- Marital status
- Home address
- Last occupation (even if retired)
- If married at date of death – date of birth of surviving partner
- If female and married/widowed, maiden name and husband’s full name and occupation
The Registrar will issue you with a Death Certificate – more copies are available at this point if required and charged at £4.50 per copy.
The Registrar will also issue the Green Certificate which is the only certificate Secure Haven Funeral Directors will require from you before the funeral service takes place.
A death is now referred to the Coroner’s office if:
- Person who died was not seen by the doctor who signed the medical certificate within 14 days before death or after they died
- Person who died was not seen by a medical practitioner during their final illness
- Cause of death is unknown, unnatural or violent
- Death was sudden and unexplained
- Death occurred within 24 hours of being admitted to A&E in Hospital
- Death occurred during an operation or before the person came off anaesthetic
- Medical Certificate cause of death suggests death caused by industrial poisoning or disease
The coroner may decide the cause of death is clear. In this case:
- The doctor signs a medical certificate.
- You take the medical certificate to the registrar.
- The coroner issues a certificate to the registrar stating a post-mortem isn’t needed.
The coroner may decide a post-mortem is needed to find out how the person died. This can be done either in a hospital or mortuary.
You cannot object to a coroner’s post-mortem – but if you’ve asked, the coroner must tell you (and the person’s GP) when and where the examination will take place.
After the post-mortem
The Coroner will release the body for a funeral once they have completed the post-mortem examinations and no further examinations are needed.
If the body is released with no inquest, the coroner will send a Pink Form – form 100B to the registrar stating the cause of death.
The Coroner will also send a Certificate of Coroner – form Cremation 6 if the body is to be cremated.
The Registrar will then be in contact with the next of kin to arrange a registration of death appointment.