I would like to thank you and Paul for making the process as easy as possible for my mums send off.It was conducted beautifully with dignity and respect and your professionalism is second to none, everything was done with a personal touch which gave me faith in all at Secure Haven.Thanks again,Best regards,Tracy
From the Start to finish of dealing with Kate and the team we were made to feel at ease and the team made the process as easy as it could be given the circumstances. We all felt very supported throughout.
I would just like to say thank you again for everything. You and Paul were both fantastic and it was a welcome surprise to find myself feeling so warmly towards funeral directors! You were the perfect balance of friendliness and professionalism and made the whole experience as easy as possible and I am very grateful.
I know it’s perhaps not necessarily the done thing but if I ever need to recommend a funeral directors to anyone you will always be the people I would strongly suggest. Some family have already said they will bear you in mind for future and I have nothing but praise for you.
So thank you once again, I am sending you my very best wishes and kindest regards,
Love Jenna xx
Dear Paul and Kate,
I can’t thank you enough for your kindness and attention to detail when working with me on organizing mum’s funeral. This is the second funeral I have planned, but was offered far more options and information than last time.
Knowing that you were there, to support and guide was a huge comfort to me at a difficult time. Your florist did an amazing job with the flowers – these are now in my courtyard where I can admire them.
On the day, Paul’s reassuring presence helped to keep me calm – the day panned out exactly as I had planned, culminating in a very professional wake at The County Hotel.
With thanks and kind regards,
We can’t thank you and your team enough Kate.
We’ve really appreciated the care you’ve shown to us and Dad. His memorial went well too and we are comforted to know he’ll rest in peace until he’s back with us again.
Abigail and Linda
I Cannot recommend Secure Haven high enough. Paul, Cheryl, Kate and the team were amazing from start to finish . At a very difficult time they made the whole occasion seamless and made it very very personal and special to Mum and the family . In my mind there would be no other company we would recommend in the area . Simply perfect.
Thank you all so very much
David Churches X
Was so lovely to meet with you and your husband and to see how beautiful your Secure Haven funeral home was. It felt so relaxed and comforting, thank you for all your help in assisting me with choosing a memorial urn. Thank you for interring my mum and dads ashes together, you done everything so right and I cannot thank you enough. I would like to wish you both every success for the future and once again thank you for making a difficult time so lovely.
Thank you so much for your kindness and help during the sad loss of my dad Ben. You were all so lovely and made this journey easier for me and you looked after dad so well. Thanks again!
Kay Lovell and Family.
Thank you all so much for everything you did to make Keris day so special. It was made easier knowing she was in the hands of such a kind, nice, down to earth people. Losing my sister and best friend bought unimaginable pain but, I can honestly say, my little chats with Kate, her honesty and openness helped me enormously when I asked questions and spoke about Keri. At no time were we made to feel as though we were ‘Clients’ more like friends, which I know mum and dad really felt comforted by. Everyone has commented on how lovely the whole thing was and how fantastically run Secure Haven is. I couldn’t agree more. Thanks again to all of you.
Sue, Olivia and Lewis.
I would like to thank you for taking the time with my sons, little granddaughter and I when we came to view the ‘Les Grands Vent’ range of urns in October.
I am thankful to have found Secure Haven, your tasteful range of urns are impressive, especially the ‘Les Grands Vent’. The fact I could actually visit your premises to view them in person was an enormous relief, with such a difficult decision to make being able to see and feel makes all the difference. The ‘Les Grands Vent’ range are incredibly beautiful, warm, tactile pieces and their individuality makes them so very personal. Although it took a while to make our choice, and I really appreciate all your help and patience with this Kate, now seeing ‘Maple #571’ placed in our home I can say it is absolutely perfect. I find it incredibly comforting as I believe John would have approved.
John bought a canal boat just before Christmas last year, a dream that had kept him going through his horrendous ordeal. The second beautiful item I purchased, the ‘Ocean Blue & Pewter’ keepsake urn, will be kept on the boat that he sadly had little time to enjoy.
To find such a beautiful, tranquil premises like Secure Haven with such a caring, understanding environment is heart-warming. I would have liked to have had somewhere like yours to have kept John’s ashes over the past few months while deciding what to do. Although I cannot fault our funeral directors, who were brilliant and caring and provided everything we wanted for the funeral, they do not have the beautiful facilities such as yours.
I wish you all the very best and hope your worthwhile business continues to grow to help all of us who find ourselves in this most unwanted of situations.
With best regards
Dear Paul and Cheryl,
Thank you so much for all your help and support with my mothers arrangements and the storage of her ashes. Everything went so smoothly and was utterly dignified. Karen and I will be eternally grateful for the lengths to which you both went in order to accommodate our wishes.
Thank you for your kind words and support. You truly are an angel.
To all of you,
We are so grateful for the help, care and guidance you gave to us all. The day was perfect, just how we wanted it.
The Nicholls Family.
To all the team,
Thank you all so much for taking care of Paul for us, whilst he was with you. Everything on the day was done with respect, kindness and professionalism. If Paul had been looking down he would have loved his ‘Box’.
Thank you to everyone at Secure Haven.
Wishing you lots of luck for the future.
Secure Haven is a wonderful place.
The owners are very nice and Kate the funeral director was a lovely lady who made planning my nan’s funeral a much easier task.
The service was lovely, just what we wanted and I would highly recommend Secure Haven if you wanted something different from the norm.
I would just like to take this opportunity to thank the team for their support over the last few weeks. The team all made the terrible tragedy of my partner’s death a truly bearable experience. Their patience and help with all aspects of the funeral and the celebration service was wonderful.
The Essex Barn is a very special place compared to many of the other options we viewed and it was perfect for the intimate funeral and also a lovely venue for the celebration of life service. Many of our friends and family commented that it was the nicest funeral service or celebration of life service they had ever attended.
It suited my partner, our family and the requirements perfectly and for that I will be eternally grateful. I wish you many successful years in business and shall be recommending you to anyone of an age to start considering their cremation and service requirements.
To Paul and Cheryl,
We would like to express our appreciation for the dignified and peaceful attention shown to Marleen during her stay under your care. This was a comfort to myself and family. Also for your help, advice and patience shown when deciding the urn for her ashes.
Peter and Family.